Business
Lion Parcel collaborates with Salesforce to revolutionise customer service using AI
Lion Parcel partners with Salesforce to enhance customer service in Indonesia, cutting resolution times by 73% through AI integration.
Technology
Salesforce unveils the first global LLM benchmark for CRM
Salesforce launches the first LLM benchmark for CRM, providing a strategic tool to evaluate AI performance in accuracy, cost, speed, and trust for business…
Technology
The evolving role of AI in consumer electronics and enterprise solutions
Explore how AI is transforming both consumer electronics and enterprise solutions, highlighting the symbiotic relationship that drives innovation and efficiency across sectors.
Business
Salesforce unveils AI adoption challenges among Singaporean marketers
Salesforce's new report reveals the significant adoption of AI by Singaporean marketers, their struggles with data unification, and evolving strategies to enhance marketing ROI.
Business
Singapore marketers explore AI’s potential amidst data challenges
In Singapore, 80% of service professionals forecast customer service to increasingly drive revenue, utilising AI for enhanced efficiency and revenue growth.
Business
Salesforce launches new initiative to boost AI capabilities for Singapore’s SMEs
Salesforce’s new Data + AI Boost SME Programme seeks to assist 5,000 SMEs in Singapore in leveraging AI and data for growth, in collaboration…
Business
Salesforce launches new AI and data innovations to bridge the trust gap in ASEAN
Salesforce introduces trusted AI and data solutions in ASEAN, including Einstein Copilot and Tableau Pulse, to address the AI trust gap and enhance enterprise…
Business
Salesforce research reveals fears among Singapore workers over AI control and trust issues
New research from Salesforce reveals that 58% of workers in Singapore fear losing control of AI, highlighting the need for trusted data and human…
Business
Salesforce introduces the ‘Pro Suite’ to expand in the small and medium business sector
Salesforce launches 'Pro Suite' for SMBs, offering advanced CRM functions in a user-friendly package, priced at US$100/month per user.
