Browse Tag
Customer Experience
61 Articles
Business30 October 2025
Tata Communications and NiCE partner to modernise global contact centres with AI-driven customer engagement
Tata Communications partners with NiCE to deliver AI-powered customer...
Business24 October 2025
Splunk report highlights observability as key driver for AI adoption and business innovation
Splunk’s 2025 report shows observability driving productivity, revenue,...
Business16 October 2025
Veeam launches new data cloud platform for managed service providers
Veeam launches Data Cloud for MSPs, a new SaaS platform that simplifies...
Business14 October 2025
Salesforce launches Agentforce 360 to power the era of the agentic enterprise
Salesforce launches Agentforce 360, an AI platform designed to boost human...
Business14 October 2025
Singlife partners with Salesforce to launch AI agent for customer service
Singlife partners with Salesforce to launch an AI agent that enhances...
Business2 October 2025
Globe Business enhances customer experience with AI-driven Salesforce solutions
Globe Business uses Salesforce AI to cut service workload by 34% and...
Business2 October 2025
Indiana Farm Bureau Insurance modernises digital operations with Solace platform
Indiana Farm Bureau Insurance adopts Solace’s event-driven integration...
Technology29 September 2025
Saudia opens second experience store in Jeddah
Saudia has opened its second Experience Store in Jeddah, offering...
Business26 September 2025
8×8 and Modica Group bring seamless mobile video experiences to APAC
8x8 and Modica Group partner to deliver seamless mobile-first video CX...
Technology23 September 2025
Sony launches My Sony Experience Portal in Singapore
Sony launches the My Sony Experience Portal in Singapore, a one-stop hub...
















