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Customer Experience
57 Articles
Business14 October 2025
Singlife partners with Salesforce to launch AI agent for customer service
Singlife partners with Salesforce to launch an AI agent that enhances...
Business2 October 2025
Globe Business enhances customer experience with AI-driven Salesforce solutions
Globe Business uses Salesforce AI to cut service workload by 34% and...
Business2 October 2025
Indiana Farm Bureau Insurance modernises digital operations with Solace platform
Indiana Farm Bureau Insurance adopts Solace’s event-driven integration...
Technology29 September 2025
Saudia opens second experience store in Jeddah
Saudia has opened its second Experience Store in Jeddah, offering...
Business26 September 2025
8×8 and Modica Group bring seamless mobile video experiences to APAC
8x8 and Modica Group partner to deliver seamless mobile-first video CX...
Technology23 September 2025
Sony launches My Sony Experience Portal in Singapore
Sony launches the My Sony Experience Portal in Singapore, a one-stop hub...
Business18 September 2025
IBS Software and Emirates Skywards launch new loyalty platform partnership
IBS Software and Emirates Skywards launch iLoyal, a next-gen loyalty...
Business16 September 2025
Krungsri adopts Informatica’s AI-powered data governance to drive digital transformation
Krungsri partners with Informatica to boost data governance, strengthen...
Business10 September 2025
Maxicare adopts Agentforce to streamline dental authorisations
Maxicare adopts Salesforce’s Agentforce to automate dental authorisations,...
Business10 September 2025
Hornbach boosts retail innovation with Solace’s real-time integration
Hornbach adopts Solace’s real-time integration platform to modernise...











