Browse Tag
Customer Experience
67 Articles
Business19 June 2025
Roojai boosts sales and customer experience with Salesforce platform
Roojai nearly doubles sales per agent using Salesforce to power its...
Business4 June 2025
AI adoption rises in Singapore, but customer experience still lags
Twilio report finds Singapore brands using AI to boost engagement, but...
Business4 June 2025
BIG Caring Group adopts RISE with SAP on AWS to transform pharmacy retail in Malaysia
BIG Caring Group selects RISE with SAP on AWS to unify operations, improve...
Business15 May 2025
Twilio and Microsoft announce strategic partnership to boost conversational AI adoption
Twilio partners with Microsoft to accelerate enterprise conversational AI...
Business16 April 2025
StarHub strengthens enterprise services with new Cisco certifications
StarHub earns Cisco Premier Provider and Webex CC Specialisation, boosting...
Business2 April 2025
Evento Seguro simplifies insurance access for event organisers in Brazil
Evento Seguro by Chubb makes event insurance easier for Brazilian...
Business26 March 2025
Trust in digital services drops as privacy concerns drive consumers away
Most Singapore consumers have abandoned brands over data privacy fears,...
Business24 March 2025
Singapore service wait times hit 40 million hours as frustration grows
Singaporeans spent 40 million hours on hold in 2024, with rising service...
Business24 March 2025
Adobe: Redefining digital marketing in APAC through AI and privacy-first personalisation
Discover how Adobe helps APAC brands tackle data privacy, localise...
Business20 March 2025
Adobe expands GenStudio to help marketing and creative teams meet growing content demands with AI
Adobe upgrades GenStudio with AI-powered tools and integrations to help...















