Business
Toku announces intent to acquire AiChat
Toku intends to acquire AiChat, Southeast Asia's leading AI-powered conversational customer experience (CX) platform. The combined technology and talents of both companies will accelerate…
Business
Revolutionising the customer journey: The interplay of human ingenuity, technological innovations, and data intelligence
Businesses appreciate the gains of delivering outstanding CX, with the competency to realise these benefits becoming increasingly indispensable.
Business
Transition to the next normal: Redefining customer experience to changing consumer context
Businesses had to redefine the customer experience to answer customer needs
Business
5 Customer strategy tools that help you deliver an exceptional customer experience
Here are five tools that all businesses need to gain a competitive advantage and gain market share.
Technology
LG’S transparent OLED collaborate with local coffee brand to deliver an interactive, immersive customer experience
LG unveiled a 55-inch transparent OLED signage (model name: 55EW5F-A) installed at Singapore's first fully automated coffee kiosk, Ella, The Robotic Barista by Crown…
Business
What 2020 taught us about customer experience (CX)
You’ll learn not only that the most successful companies that came out of the pandemic focused on customer engagement, but exactly how they implemented…
