ASUS has announced the launch of AI Advisor, an innovative software tool now available on select ASUS motherboards. The AI-powered platform provides a natural-language interface to help users navigate their hardware and software more intuitively. Initially introduced with the ASUS Z890 series, AI Advisor is now included in the cost-effective B860 series and also supports the ASUS X870, B850, and B840 motherboards.
Redefining customer interaction with AI
AI Advisor is designed to revolutionise how users interact with their ASUS products. By leveraging advanced artificial intelligence, the tool allows users to ask questions about motherboard software, BIOS settings, or hardware-related concerns in everyday language. It delivers quick, accurate answers, simplifying technical support for users of all experience levels.
Unlike traditional chatbots, AI Advisor provides real-time assistance, ensuring an intuitive and seamless customer experience. For example, while tech-savvy users might inquire about “enabling XMP profiles,” casual users can simply ask, “How do I make games run faster?” and receive straightforward advice.
A step forward in customer support
ASUS AI Advisor sets itself apart from standard support tools by using generative AI technology to understand complex queries and deliver accurate responses. The platform draws from ASUS’s extensive library of manuals, support documents, press releases, and feature guides to provide users with detailed, up-to-date information.
ASUS AI Advisor builds on decades of expertise, making complex technical information accessible and easy to understand. The tool is not meant to replace existing support channels but rather to complement them. AI Advisor integrates with resources such as product manuals, tutorial videos, social media, chat platforms, and online forums to ensure users can access personalised help whenever needed.
Accessible as an app with multilingual capabilities
ASUS AI Advisor is available as a dedicated app, providing fast, responsive service for any AI-ready PC. This accessibility ensures users have support at their fingertips, enhancing their overall experience with ASUS products.
In addition, AI Advisor offers multilingual support, catering to a global audience. With ASUS’s website already translated into over 70 languages, the tool can respond effectively in various languages. Users can type in their preferred language, and AI Advisor adapts to meet their needs.
Expanding the reach of AI in customer service
ASUS AI Advisor exemplifies the company’s commitment to innovation and user-centric design. By integrating cutting-edge AI technology into its motherboard offerings, ASUS aims to simplify the user experience and set a new standard for technical support in the industry.
With this launch, ASUS continues to position itself as a leader in the tech world, offering tools that cater to both seasoned PC builders and casual users alike.
