Business
Veeam launches new data cloud platform for managed service providers
Veeam launches Data Cloud for MSPs, a new SaaS platform that simplifies data resilience, strengthens security, and helps providers scale services.
Business
Salesforce launches Agentforce 360 to power the era of the agentic enterprise
Salesforce launches Agentforce 360, an AI platform designed to boost human potential and transform how businesses work in the age of AI.
Business
Singlife partners with Salesforce to launch AI agent for customer service
Singlife partners with Salesforce to launch an AI agent that enhances customer service response times and efficiency.
Business
Globe Business enhances customer experience with AI-driven Salesforce solutions
Globe Business uses Salesforce AI to cut service workload by 34% and improve customer experience with faster, personalised support.
Business
Indiana Farm Bureau Insurance modernises digital operations with Solace platform
Indiana Farm Bureau Insurance adopts Solace’s event-driven integration platform to improve data flow, efficiency, and customer service.
Technology
Saudia opens second experience store in Jeddah
Saudia has opened its second Experience Store in Jeddah, offering travellers advanced digital services, personalised support, and exclusive merchandise.
Business
8×8 and Modica Group bring seamless mobile video experiences to APAC
8x8 and Modica Group partner to deliver seamless mobile-first video CX across Asia-Pacific, starting with secure video integration.
Technology
Sony launches My Sony Experience Portal in Singapore
Sony launches the My Sony Experience Portal in Singapore, a one-stop hub for learning, support, and personalised customer engagement.
Business
IBS Software and Emirates Skywards launch new loyalty platform partnership
IBS Software and Emirates Skywards launch iLoyal, a next-gen loyalty platform serving 35 million members with enhanced digital experiences.
