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Customer Experience
61 Articles
Business18 September 2025
IBS Software and Emirates Skywards launch new loyalty platform partnership
IBS Software and Emirates Skywards launch iLoyal, a next-gen loyalty...
Business16 September 2025
Krungsri adopts Informatica’s AI-powered data governance to drive digital transformation
Krungsri partners with Informatica to boost data governance, strengthen...
Business10 September 2025
Maxicare adopts Agentforce to streamline dental authorisations
Maxicare adopts Salesforce’s Agentforce to automate dental authorisations,...
Business10 September 2025
Hornbach boosts retail innovation with Solace’s real-time integration
Hornbach adopts Solace’s real-time integration platform to modernise...
Business4 September 2025
Revolut expands Google Cloud partnership to reach 100 million customers
Revolut deepens its Google Cloud partnership to support global growth,...
Technology1 September 2025
FairPrice Group opens AI-powered Store of Tomorrow at Punggol Coast Mall
FairPrice Group has opened the world’s first AI-powered supermarket at...
Business28 August 2025
FairPrice Group deepens AI partnership with Google Cloud to transform retail
FairPrice Group expands its partnership with Google Cloud to introduce...
Business28 August 2025
Bangkok Bank expands partnership with New Relic to boost mobile banking reliability
Bangkok Bank expands its New Relic partnership to enhance mobile banking...
Business26 August 2025
Most Singapore retailers adopt AI but trust remains low
Nearly all Singapore retailers are adopting AI, but only 10% trust it to...
Business22 August 2025
Adyen: How fragmented cross-border payments are hindering ASEAN’s growth potential
Fragmented cross-border payments are slowing Southeast Asia’s digital...
















