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Tag: Salesforce

Maxicare adopts Agentforce to streamline dental authorisations

Maxicare adopts Salesforce’s Agentforce to automate dental authorisations, improving clinic efficiency and member healthcare services.

Fulbright University Vietnam enhances student services with AI integration

Fulbright University Vietnam deploys Salesforce Agentforce and Data Cloud in just three weeks to enhance student services and engagement.

Rethinking the broken funnel and the next move for B2B marketers

Why linear funnels no longer work and how B2B marketers can evolve using customer-centric, multi-touch strategies.

Most APAC CFOs say AI agents will drive revenue and reshape business models

Salesforce research shows 75% of APAC CFOs believe AI agents will boost revenue and reshape business models beyond cost savings.

Singapore ranks second globally for AI readiness, says Salesforce report

Salesforce report ranks Singapore second globally for AI readiness, highlighting its strong governance, investment, and digital infrastructure.

Salesforce expands Hyperforce services in Indonesia with local data residency

Salesforce brings local data residency and AI-driven services to Indonesia with the expansion of Hyperforce and new platform tools.

Salesforce launches Agentforce 3 to improve control and visibility over AI agents

Salesforce launches Agentforce 3 with new tools for monitoring, interoperability and performance to help enterprises scale AI agents confidently.

Roojai boosts sales and customer experience with Salesforce platform

Roojai nearly doubles sales per agent using Salesforce to power its end-to-end digital insurance platform and customer experience.

APAC security leaders see promise in AI agents but face data and compliance gaps

Salesforce survey finds APAC security leaders optimistic about AI agents but highlights gaps in data readiness, trust, and compliance.

Smart partners with Salesforce to launch AI-powered unified e-commerce platform

Smart partners with Salesforce to build a unified, AI-powered e-commerce site, bringing seamless online services to over 50 million users.

Vietcombank partners with Salesforce to drive AI-powered digital transformation

Vietcombank partners with Salesforce to unify banking services and boost AI-powered customer engagement across Vietnam.

Salesforce unveils research on digital labour and commits to training 7,500 AI-skilled workers in ASEAN

Salesforce research shows APAC HR leaders expect 450% growth in AI agents by 2027 and plan to reskill 21% of the workforce.