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Tag: Salesforce

Salesforce study finds most Singapore technical leaders see data overhaul as vital for AI success

A new Salesforce study finds most Singapore technical leaders say major data overhauls are needed before AI ambitions can succeed.

Salesforce expands into the Philippines to support national digital growth

Salesforce opens a Manila office and expands AI and skills development initiatives to support digital growth in the Philippines.

Salesforce and Google deepen partnership with new AI integrations across Agentforce 360 and Gemini Enterprise

Salesforce and Google expand their partnership with deeper AI integrations across Agentforce 360, Gemini Enterprise, Google Workspace, and Slack.

TeamViewer integrates AI-driven workplace solutions with Salesforce Agentforce IT Service

TeamViewer integrates AI-powered DEX and remote connectivity with Salesforce Agentforce IT Service to boost IT efficiency and reliability.

Salesforce and OpenAI join forces to transform enterprise work and commerce

Salesforce and OpenAI are partnering to integrate frontier AI and CRM tools, transforming enterprise workflows and conversational commerce.

Salesforce launches Agentforce 360 to power the era of the agentic enterprise

Salesforce launches Agentforce 360, an AI platform designed to boost human potential and transform how businesses work in the age of AI.

Singlife partners with Salesforce to launch AI agent for customer service

Singlife partners with Salesforce to launch an AI agent that enhances customer service response times and efficiency.

Salesforce enhances Agentforce to tackle cyber threats and automate compliance

Salesforce enhances Agentforce with new tools to combat cyber threats and automate compliance, strengthening security and simplifying data protection.

Globe Business enhances customer experience with AI-driven Salesforce solutions

Globe Business uses Salesforce AI to cut service workload by 34% and improve customer experience with faster, personalised support.

Salesforce advances enterprise AI with new agent simulation, benchmarking and data tools

Salesforce introduces new AI simulation, benchmarking and data tools to help enterprises deploy reliable and sustainable AI agents.

Maxicare adopts Agentforce to streamline dental authorisations

Maxicare adopts Salesforce’s Agentforce to automate dental authorisations, improving clinic efficiency and member healthcare services.

Fulbright University Vietnam enhances student services with AI integration

Fulbright University Vietnam deploys Salesforce Agentforce and Data Cloud in just three weeks to enhance student services and engagement.