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Tag: Salesforce

Salesforce launches Agentforce 3 to improve control and visibility over AI agents

Salesforce launches Agentforce 3 with new tools for monitoring, interoperability and performance to help enterprises scale AI agents confidently.

Roojai boosts sales and customer experience with Salesforce platform

Roojai nearly doubles sales per agent using Salesforce to power its end-to-end digital insurance platform and customer experience.

APAC security leaders see promise in AI agents but face data and compliance gaps

Salesforce survey finds APAC security leaders optimistic about AI agents but highlights gaps in data readiness, trust, and compliance.

Smart partners with Salesforce to launch AI-powered unified e-commerce platform

Smart partners with Salesforce to build a unified, AI-powered e-commerce site, bringing seamless online services to over 50 million users.

Vietcombank partners with Salesforce to drive AI-powered digital transformation

Vietcombank partners with Salesforce to unify banking services and boost AI-powered customer engagement across Vietnam.

Salesforce unveils research on digital labour and commits to training 7,500 AI-skilled workers in ASEAN

Salesforce research shows APAC HR leaders expect 450% growth in AI agents by 2027 and plan to reskill 21% of the workforce.

Salesforce celebrates 2024 ASEAN Partner of the Year Award winners

Salesforce celebrates the winners of the 2024 ASEAN Partner of the Year Awards, recognising innovation, growth, and customer success across the region.

Most APAC developers now view AI agents as vital to software development

Over four in five APAC developers believe AI agents are becoming as essential to app development as traditional software tools.

Most Singapore consumers believe AI will reshape their financial services experience

A Salesforce report reveals 60% of Singapore consumers expect AI to transform financial services, but banks struggle to meet personalisation demands.

Singapore Airlines partners with Salesforce to enhance AI-driven customer service

Singapore Airlines partners with Salesforce to enhance AI-driven customer service, integrating Agentforce, Einstein, and Data Cloud for efficiency.

Salesforce to invest US$1 billion in Singapore over five years

Salesforce is investing US$1 billion in Singapore over five years to drive AI innovation, expand workforce development, and enhance local data residency.

Salesforce launches Agentforce 2dx to embed proactive AI into business workflows

Salesforce launches Agentforce 2dx, letting businesses add proactive AI agents into workflows to boost automation and efficiency.