Microsoft has temporarily stopped updating Windows 11 version 24H2 for PCs with certain Ubisoft games installed. After the update was applied, the decision followed reports of crashes affecting popular titles like Star Wars Outlaws and several Assassin’s Creed games.
The problem, first highlighted by Bleeping Computer, has led to what Microsoft calls a “compatibility hold.” In an update shared yesterday evening, the company confirmed it is working closely with Ubisoft to resolve the issue. Until a fix is found, Microsoft advises users not to install the update to avoid potential problems manually.
Issues impacting gameplay and affected games
The issue occurs after installing Windows 11 version 24H2, causing some Ubisoft games to crash or stop responding. Players have reported problems at various points, including during startup, loading screens, or active gameplay. Users sometimes have encountered a black screen, making the games entirely unplayable.
Here’s the list of affected games confirmed by Microsoft:
- Assassin’s Creed Valhalla
- Assassin’s Creed Origins
- Assassin’s Creed Odyssey
- Star Wars Outlaws
- Avatar: Frontiers of Pandora
Ubisoft has already released a temporary hotfix for Star Wars Outlaws to address its crashing problems. However, the update does not completely solve the issue; some players may still experience performance challenges while playing the game.
Microsoft and Ubisoft work towards a fix
Both companies are collaborating to identify and resolve the root cause of these compatibility issues. In the meantime, Microsoft has placed a compatibility hold on the update to protect users who might unknowingly install it and encounter these problems.
For those eager to try the new Windows 11 version, Microsoft strongly recommends waiting until the issue is resolved instead of manually installing the update.
This isn’t the first time that game compatibility problems have surfaced following a Windows update. Such cases often highlight the complex relationship between software updates and third-party applications, especially when gaming performance is involved.
As both companies continue working on a solution, affected users are encouraged to monitor further updates from Microsoft and Ubisoft to determine when it’s safe to proceed with the installation of Windows 11 version 24H2.
