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Synology launches C2 Surveillance cloud monitoring service for multi-site businesses

Synology introduces C2 Surveillance, a scalable cloud-based monitoring service with fast setup, strong security, and multi-site management.

Synology’s latest offering delivers a server-less and fast-to-deploy solution with no need for additional device licences. Built for scalability, C2 Surveillance allows businesses to centrally manage surveillance across sites while reducing complexity, costs, and technical overhead.

Cloud-first setup with minimal disruption

C2 Surveillance is part of Synology’s effort to expand its surveillance ecosystem and offer customers more flexible deployment options. According to Josh Lin, Director of Synology’s Surveillance Group, “Our goal has always been to build a comprehensive surveillance ecosystem that enables seamless integration and management for our customers. With the addition of C2 Surveillance, customers now have the flexibility to deploy their surveillance solutions entirely on-premises or in the cloud, depending on their unique requirements.”

Designed to be deployed in minutes—even from a mobile device—C2 Surveillance offers an intuitive installation process that requires no specialised training. This makes it suitable for businesses of any size, particularly those managing multiple sites.

Through Synology’s familiar user interface, administrators can also configure advanced AI-powered detection tasks quickly and easily, further enhancing the system’s accessibility and functionality.

Built for resilience and security

One of the key highlights of C2 Surveillance is its continuity-first architecture. In the event of network issues, the system continues to record footage locally on microSD cards. For added protection, these recordings can be automatically backed up to Synology’s C2 Cloud. The platform also supports offline failover mode, enabling continued local monitoring even during internet outages.

Security features are comprehensive. C2 Surveillance includes AES-128 encryption, multi-factor authentication, and customisable permission settings. It also adheres to major compliance frameworks, including ISO 27001, SOC 2 Type II, and the NDAA, ensuring enterprise-grade protection for sensitive data and footage.

Supporting growth with centralised control

C2 Surveillance is designed with scalability in mind, particularly for organisations with operations across multiple locations. Its cloud-based infrastructure allows users to manage all their cameras from a centralised dashboard. Integration with Windows Active Directory simplifies identity and access management, while role-based access control allows administrators to assign permissions based on specific teams or sites.

To optimise performance in constrained environments, C2 Surveillance offers a low bandwidth mode. This setting reduces bandwidth usage by up to 50% without significantly affecting video quality, making it a practical choice for locations with limited connectivity.

The new service removes the need for per-device licences, which often create barriers for scaling surveillance systems. This cost-effective model ensures users can freely add new cameras as required, without incurring additional fees.

A step forward in cloud surveillance solutions

With C2 Surveillance, Synology aims to give businesses a more efficient and secure way to manage surveillance across sites—whether fully in the cloud or as part of a hybrid model. The platform’s ease of use, resilience during network disruptions, and strong security posture make it an appealing option for modern organisations looking to modernise their surveillance systems.

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