UiPath, a leading enterprise automation and AI software company, has signed a new global consulting agreement with a major Electronic Medical Records (EMR) platform. This agreement expands UiPath’s professional services offerings to healthcare organisations in 16 new countries, giving customers and partners faster and easier access to the platform.
With this expansion, UiPath aims to speed up access to the EMR platform, reducing waiting times from weeks to just days. The agreement also allows UiPath to work closely with strategic partners in these new regions, offering healthcare organisations more choices in both expertise and pricing.
Faster access and broader global coverage
EMRs play a critical role in modern healthcare. They link patients, healthcare providers, and payers, ensuring vital medical data is always available. However, managing these platforms requires enormous effort. Medical staff often spend more time handling data than focusing on patient care. Billing teams deal with complex claims processes, while IT departments face challenges ensuring smooth integration between different systems.
With the new consulting agreement, UiPath’s professional services will now support new countries, including Australia, France, Germany, Italy, Singapore, and Sweden. This is in addition to existing coverage in the US and Canada. By partnering with regional experts, UiPath can offer healthcare organisations faster onboarding, local expertise, and pricing flexibility.
Automation and AI play an important role in reducing the manual workload for healthcare providers. These technologies can cut down administrative work, enhance revenue processes, and improve the integration of different healthcare applications. Automation also supports faster and more reliable testing of healthcare software, helping IT teams improve system performance.
Addressing rising healthcare costs with automation and AI
Jason Warrelmann, Vice President of Industry Practice at UiPath, highlighted the importance of automation in the healthcare sector, saying, “The EMR market for hospital systems alone is expected to grow beyond $20 billion in 2025, which shows the worldwide dependency on major EMR platforms for providers, payers, and patients. Unfortunately, healthcare costs also continue to rise in parallel. Automation and agentic automation are powerful solutions to lower costs and improve efficiencies.”
The new professional services offering allows UiPath and its certified partners to provide more tailored solutions, helping healthcare organisations reduce costs while improving operational efficiency. This helps healthcare professionals focus more on patient care and less on administrative tasks.
As the adoption of agentic automation and advanced AI continues to grow, UiPath is also positioning itself to support these innovations. Agentic automation allows software agents, powered by large language models (LLMs), generative AI (GenAI), and large action models (LAMs), to carry out complex processes with minimal human intervention. These agents can analyse their environment, ask follow-up questions, and independently decide how to complete tasks.
Unlike traditional automation, which requires people to design every step, agentic automation enables AI agents to assess data, spot patterns, create new queries, make decisions, and execute processes on their own. This opens new opportunities for healthcare organisations to automate processes end-to-end, further improving efficiency and reducing costs.
With these expanded capabilities, UiPath is making automation more accessible and effective for healthcare organisations worldwide, enabling better care delivery and a more sustainable healthcare system.
