Tag:
Customer Experience
Business
Salesforce unveils revolutionary AI service agent
Salesforce's new Einstein Service Agent uses AI to transform chatbot interactions, providing autonomous, efficient customer service 24/7.
Business
BT Group expands partnership with ServiceNow to enhance customer and employee experiences
BT Group expands its strategic relationship with ServiceNow to enhance customer and employee experiences through advanced AI and service management solutions.
Technology
Newgen introduces LumYn, the world’s first Gen AI platform for banking personalisation
Newgen Software launches LumYn, a Gen AI-powered platform for the banking industry, promising to transform customer interactions with hyper-personalisation.
Business
Transparent AI as a foundation for trust and ethics
Explore the crucial role of AI transparency in building trust and ethics in technology, highlighting its importance, challenges, and future trends.
Business
Affinidi: Pioneering the future of personalised experiences and data privacy in the digital age
Affinidi pioneers personalised digital experiences and data privacy with zero-party data and Holistic Identity, enhancing trust and innovation in Singapore’s digital economy.
Technology
Apple will launch Vision Pro in 10 countries after WWDC 2024
Apple plans to launch Vision Pro in 10 countries post-WWDC 2024 after training international staff, aiming to boost sales.
Business
Salesforce launches new AI and data innovations to bridge the trust gap in ASEAN
Salesforce introduces trusted AI and data solutions in ASEAN, including Einstein Copilot and Tableau Pulse, to address the AI trust gap and enhance enterprise AI adoption with robust data integrations and innovations.
Business
Revolutionising the customer journey: The interplay of human ingenuity, technological innovations, and data intelligence
Imagine a world where every interaction with a business is frictionless, personalised, and meaningful. It's an environment where every step of the customer journey...
