StarHub has announced its latest recognition from Cisco, receiving both the Cisco Premier Provider Certification and the Cisco Powered Webex Contact Center Specialisation. These certifications reaffirm StarHub’s ongoing commitment to enterprise innovation and position it as a reliable technology partner for businesses in Singapore and beyond.
The two certifications mark a significant step forward for StarHub’s enterprise offerings. They reflect the company’s ability to deliver robust, secure, and scalable IT services and customer engagement solutions, particularly in the area of cloud-based contact centres. The new accreditations validate StarHub’s strong track record in service excellence and technical proficiency, particularly within Cisco’s ecosystem.
According to StarHub, these recognitions signal more than just technical capability — they highlight the company’s broader commitment to helping businesses navigate digital transformation and modernisation. With deep integration across Cisco technologies, StarHub plans to use these capabilities to assist businesses in improving operational efficiency and enhancing customer interaction.
Tan Kit Yong, Head of Enterprise Business Group at StarHub, said the certifications reflect the company’s ambition to drive meaningful change for clients. “This recognition reflects more than technical excellence, it affirms our commitment to enabling bold transformation for our customers,” he said. “As technology becomes more critical to business success, we’re focused on delivering intelligent, future-ready solutions that help our customers move faster, work smarter, and lead with confidence.”
Enhancing enterprise-grade managed services
The Cisco Premier Provider Certification is awarded to partners that consistently demonstrate strong performance in delivering high-quality managed services. It validates a company’s technical know-how, service delivery excellence, and ability to support end-to-end customer needs using Cisco’s portfolio.
In parallel, the Cisco Powered Webex Contact Center Specialisation recognises StarHub’s expertise in implementing AI-driven customer engagement platforms. These solutions enable businesses to operate large-scale contact centres that integrate advanced analytics, automation, and intelligent support tools, helping to improve customer service outcomes.
Cisco’s leadership has welcomed the partnership and the shared focus on innovation. Jamie Romanin, Director of Webex Customer Experience at Cisco Systems for Asia Pacific, Japan, and China, said, “At Cisco, partnership is at the heart of everything we do. We are delighted to collaborate with StarHub as a valued Premier Provider Partner and congratulate them on achieving the Cisco Powered Services Webex Contact Center Specialisation. This achievement demonstrates their deep understanding of our contact centre solutions and proven ability to deliver managed solutions effectively. Together, we will empower more businesses to leverage Webex Contact Centre and Webex AI Agent to transform customer engagement and deliver meaningful business outcomes.”
A future-ready approach to business technology
With these accreditations, StarHub’s customers will benefit from quicker deployment timelines, simplified support processes, and reliable service backed by Cisco’s lifecycle management framework. These enhancements align with the growing demand for agile, cloud-native solutions that support today’s distributed workforces and evolving customer expectations.
The certifications also highlight StarHub’s ability to translate complex technology into accessible, outcome-focused solutions for businesses across sectors. Whether through managed IT services or integrated customer experience platforms, the company continues to prioritise ease of use, dependability, and long-term value.
As customer needs shift and digital strategies mature, StarHub has reiterated its goal to deliver smart, simplified technology that adapts to change. The company believes this latest recognition from Cisco reflects its readiness to meet those challenges with clarity, confidence, and a strong partner ecosystem.
