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Google introduces new Android features to fight scams in Singapore

Google is rolling out new Android features in Singapore to block scam messages from unknown numbers and prevent scammers from disabling Play Protect during calls.

Google is introducing two new security features for Android users in Singapore to combat scams. The features will allow you to block messages from unknown international numbers on the default Messages app and prevent scammers from disabling Google Play Protect during voice or video calls. These measures are part of Google’s ongoing efforts to make digital spaces safer for everyone.

Blocking international messages to stop scams

One of the new features is designed to help you block SMS and RCS messages from unknown international numbers. Scammers often use these messages to lure unsuspecting victims into their traps. With this update, you can filter out messages from abroad under the “Protection & Safety” section in your Messages app. However, it’s important to note that you must manually enable this feature to work. Once you activate it, any suspicious messages from international numbers will be blocked before they even reach you.

This move comes in response to the increasing number of text-based scams in Singapore. Text and SMS scams have increased, with over 700 cases reported in the first half of 2024 alone. Scammers often impersonate official organisations or trick people into clicking on fraudulent links. By giving you the power to block these messages, Google aims to cut off one of the most common scam tactics.

The second feature focuses on preventing scammers from turning off Google Play Protect while you’re on a call. Scammers have developed clever methods to trick people during phone conversations, often convincing their victims to turn off security settings and install harmful apps. By preventing the disablement of Google Play Protect during calls, Google hopes to stop this tactic.

Typically, scammers will ask you to enable the “install unknown apps” permission, which allows non-Google Play apps to be downloaded onto your device. These apps are usually malware that gives scammers access to sensitive information. With this new protection in place, even if you’re on a call with a scammer, they won’t be able to convince you to turn off your phone’s built-in security.

Google’s collaboration with Singapore authorities

These features are part of a broader partnership between Google, the Singapore Police Force (SPF), and the Infocomm Media Development Authority (IMDA) to curb the rising number of scams. Google’s effort to enhance online security has been around for a while. At the second “Safer With Google” event held in Singapore two months ago, the tech giant announced that it had blocked over 900,000 installations of high-risk apps in the country since stepping up its anti-scam efforts.

Google said these new features will roll out to Android devices in Singapore over the next few months. By working closely with local authorities, Google hopes to protect users from the growing threat of digital scams and create a safer online environment.

The importance of staying vigilant

Although these new features add another layer of protection, it’s still crucial to stay alert to suspicious calls, messages, and apps. Scammers constantly evolve tactics, and no single feature can guarantee complete safety. Always be cautious when dealing with unknown numbers or installing apps from unverified sources.

As scams continue to evolve, companies like Google are developing new ways to protect you. By enabling these features on your Android device, you can take a step towards safeguarding yourself from common scams.

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