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Twilio announces workforce reduction to enhance profitability

Twilio Inc. plans to lay off 5% of its workforce by early 2024, expecting to incur costs up to US$35 million, in line with industry trends and aiming for profitable growth.

Twilio Inc., a leader in cloud communications, recently disclosed plans to reduce its workforce by approximately 5%. This decision, aimed at fostering profitable growth, translates to a reduction of about 295 positions. The company anticipates completing this restructuring by the first quarter of 2024.

Financial implications of the restructuring

Twilio is preparing to bear costs between US$25 million and US$35 million, primarily in the last quarter of 2023. These expenses are directly associated with the planned restructuring. This move is a strategic step to streamline operations and improve financial health.

Tech industry's trend towards workforce reductions

This latest development at Twilio is part of a broader trend in the tech industry. Several technology firms have recently announced workforce reductions. Among them are prominent players like and LinkedIn, the latter being owned by Microsoft. These layoffs are a continuation of similar actions taken earlier in the year, reflecting a shift in the industry's employment dynamics.

Earlier in 2023, Twilio had already made significant cuts, eliminating 17% of its staff and shutting down several offices. These actions highlight the company's ongoing efforts to adapt to changing market conditions and maintain its competitive edge.

Twilio's steady financial outlook

Despite these workforce adjustments, Twilio remains confident about its financial performance. The San Francisco-based company has reaffirmed its financial guidance for the fourth quarter and the entire fiscal year ending December 31, 2023. This suggests that Twilio is navigating the current economic landscape with a clear strategy to balance growth and profitability.

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Nurin Sofia
Nurin Sofia
Nurin Sofia is a news editor at Tech Edition. Her interest is in technology and startups, occasionally crunching news for gaming. Sofia enjoys playing video games, going on bike rides, and gardening when she isn't behind a keyboard.

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