The Infocomm Media Development Authority (IMDA)’s recent report on digital society presents a multifaceted view of the country’s digital landscape, encompassing digital access, essential skills for daily living, and attitudes towards digital technologies.
Unprecedented digital access across households
Singapore is almost fully connected, with 99% of homes having internet access and nearly all households with children of school age equipped with computers. This success is partly due to initiatives like DigitalAccess@Home, aimed at supporting low-income families and ensuring that no one is left behind in the digital era.
The Government’s concerted efforts, such as the NEU PC programme since 1999 and the proactive response to the pandemic’s digital surge, have been pivotal. The report underlines that the pervasive connectivity is not just about having online access; it’s also about having the hardware—computers and smartphones—that unlock the digital world’s potential. Even among seniors, who traditionally lag in tech adoption, smartphone ownership has seen an uptick, thanks to IMDA’s comprehensive support and outreach programs.
Essential digital skills for the modern citizen
Singaporeans are not only connected but also increasingly competent in digital skills essential for daily life. The report delves into the five critical skill areas identified through insights from the SG Digital Office (SDO) and international frameworks. The Government, through MCI and IMDA, is committed to regularly updating these skills to align with evolving digital landscapes.
However, challenges remain, such as the 37% of residents who do not regularly update their digital devices, leaving them vulnerable to online risks. The Government’s action plan includes highlighting the importance of updates, teaching cybersecurity skills like two-factor authentication, and enhancing information literacy through the NLB’s SURE program. These initiatives are especially critical as the internet becomes the go-to source for information for many Singaporeans.
Attitudes towards digital technology
Singaporeans, including seniors, generally view technology as a positive force in their lives, with a majority open to trying new digital innovations. However, this enthusiasm is tempered by valid concerns over the risks associated with digitalisation, such as misinformation and scams. While caution is necessary, there is a greater need to empower citizens with the right skills and attitudes to navigate the digital landscape confidently.
The tri-sector partnership for a digital future
There is a need for more collaboration among public, private, and people sectors to enhance digital access and skills among Singaporeans further. The Government seeks partners to assist those without digital access, equip everyone with essential digital skills, support parents in guiding their children online, and build trust in digital platforms.
The Government’s commitment to a “Digital First” philosophy underscores the desire to ensure that digital services are inclusive and accessible to all, regardless of digital proficiency. The Digital for Life movement reflects this inclusive approach, inviting everyone to contribute to the nation’s digital advancement.
In summary, Singapore is a nation well on its way to realising its digital society aspirations, with substantial progress already made and a clear path for future achievements. The focus remains on inclusivity, ensuring that as the digital society evolves, every Singaporean can benefit from the opportunities it presents.
Read the full report here.
