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Inscribe.ai confronts challenging market with workforce reduction

Inscribe.ai, a leader in AI-based fraud detection, faces workforce reduction of nearly 40%, highlighting the volatile nature of the AI sector.

In an industry as rapidly evolving as artificial intelligence, staying updated on the trials and transformations companies face is paramount. Inscribe.ai, a significant name in AI-driven fraud detection, has recently made headlines with a considerable reduction in its team, underscoring the harsh market conditions that even pioneering companies in the AI arena are grappling with.

Tough decisions amidst market turmoil

Specialising in fraud detection in fields like business underwriting, tenant screening, and onboarding, Inscribe.ai has been compelled to trim its workforce by almost 40%. This move, impacting many employees, directly results from the challenging market conditions. Over the past year, Inscribe has struggled to meet its revenue targets, prompting the board to advise these reductions as an essential step in navigating these challenging times.

This development follows a similar trend at Turnitin, another enterprise utilising AI for plagiarism detection. Previously, Turnitin's CEO discussed AI's potential in streamlining operations and reducing the need for a large workforce, a vision becoming a reality in the current economic climate.

Adapting to advancements in AI

Inscribe.ai, headquartered in San Francisco, has openly acknowledged this reduction in staff to TechCrunch. Recent advancements in AI within the services sector have necessitated a strategic pivot in the company's product and direction. Ronan Burke, CEO and co-founder of Inscribe elaborated on the challenges faced by their clientele in the industry, such as dealing with soaring interest rates and an uncertain future. Burke emphasised that the AI advancements in 2023 present many opportunities for the financial services ecosystem, enhancing customer experiences, process efficiency, and fairness in decision-making.

In the final quarter of the previous year, Inscribe embarked on a revamped product strategy to align with these industry transformations. They are gearing up for a significant product launch later in the year, which is linked to this new strategic direction. Regrettably, this change in strategy necessitated a tough decision in January to downsize the team, predominantly impacting go-to-market and operational roles.

Reflecting on Inscribe's journey

Although a relatively compact operation with about 60 employees, Inscribe boasts a varied team of engineers, product designers, AI experts, marketers, and sales personnel. The company raised US$25 million in Series B funding in January 2023. This funding round, led by Threshold Ventures and supported by several notable investors, increased Inscribe's total funding to US$38 million. At that time, there were aspirations to double their workforce from 50 in the subsequent 12 to 18 months, a plan significantly altered by the recent cutbacks.

As we witness these changes within the AI sector, it reminds us of the delicate balance between innovation, market demands, and organisational viability. Inscribe.ai's journey through these challenging market conditions shows the resilience and adaptability required in the technologically advanced, fast-paced AI industry.

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Gabriela Gavrailova
Gabriela Gavrailova
Gabriela is a freelance news editor at Tech Edition, where she writes about technology and often does listicles and product reviews. Based in Austria, Gabriela is a person with many and diverse hobbies. If you don't find her reading a book at home or baking something, she will probably be out hiking or taking some classes to learn a new skill.

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