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Some Chromecasts are showing ‘Untrusted device’ errors

Some Chromecast devices are displaying an ‘Untrusted device’ error, preventing users from casting. Google is investigating the issue.

Reports are emerging that some second-generation Chromecast devices and Chromecast Audio streamers are displaying an ‘Untrusted device’ error. Users attempting to cast from their phones or computers cannot connect, raising concerns about the future of these older devices.

Users report connection issues with older Chromecasts

Many Chromecast users have taken to online forums, including Reddit, to report device problems. Screenshots shared by affected users show an error message stating that the device “couldn’t be verified. This could be caused by outdated device firmware.”

Did Google just brick the 2nd gen Chromecast?
byu/matthijspc inChromecast

The issue affects second-generation Chromecasts and Chromecast Audio devices, both launched years ago. With Google having already discontinued the Chromecast line in August last year, users are questioning whether their devices are nearing the end of their usability.

Google acknowledges the problem

Google has responded to the issue, confirming that it knows the problem. Google spokesperson Nicol Addison said, “Once we have more details about the issue and the fix, I’ll share those with you.” However, no timeline has been given for a resolution.

Despite discontinuing the Chromecast lineup, Google assured users that it would continue to provide software and security updates for existing devices. However, this latest issue has raised concerns that the company may be gradually phasing out support for older models.

Future uncertain for Chromecast Audio

Since its release, the Chromecast Audio allowed users to stream music wirelessly to traditional speakers and has been a favourite among audiophiles. While it was discontinued even earlier, in 2019, many users still rely on it for music streaming. Although newer alternatives exist, few have matched the simplicity and affordability of Google’s small, vinyl record-shaped device.

Chromecast users experiencing the ‘Untrusted device’ error must wait for Google’s fix. Until an official update is provided, whether this is a temporary glitch or a sign that older Chromecasts are being left behind remains unclear.

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