Milestone Systems expands Singapore footprint with new Asia Experience Centre

Milestone Systems has opened a new Asia Experience Centre in Singapore, marking a significant expansion of its regional presence and signalling deeper investment in video-driven AI and smart infrastructure solutions across Asia.

The facility is positioned as a next-generation hub for solution design, cross-industry collaboration and real-world validation of video technologies powered by data analytics, hybrid cloud architectures and artificial intelligence. The company said the new centre complements Singapore’s national agenda outlined in Budget 2026 by Prime Minister Lawrence Wong, particularly around building a stronger foundation for safe, industry-ready AI adoption in critical sectors.

The move underscores Milestone’s long-term commitment to Asia as governments and enterprises across the region accelerate their transition towards intelligent, automated and increasingly interconnected operational environments. The company said the centre is designed to help critical infrastructure operators, public agencies and private enterprises deploy video-driven systems that enhance safety, efficiency and resilience, while adhering to global standards on responsible AI use.

“Asia is the world’s most dynamic security and smart infrastructure market, and enterprises are expecting deeper operational intelligence and more adaptable system architectures,” said Kiean Khoo, Asia Business Head, Milestone Systems. “Our expanded Singapore hub gives the region the capabilities, collaboration space, and expertise required to address these new opportunities and scale innovation.”

Asia’s security and smart infrastructure market accelerates

Demand for intelligent video and integrated security systems across Asia has been driven by rapid urbanisation, large-scale infrastructure expansion and rising expectations for real-time operational insights in sectors such as airports, transport hubs, hospitality, public spaces and critical infrastructure. These shifts are reshaping how organisations approach surveillance, monitoring and operational control.

The Asia-Pacific physical security market is estimated at US$42.25 billion in 2025 and is projected to reach US$59.54 billion by 2030, representing a compound annual growth rate of 7.1% between 2025 and 2030. Growth is increasingly defined by intelligent video, access control and integrated security solutions.

A key trend is the migration from legacy CCTV systems to IP-based, hybrid and cloud-enabled platforms, with stronger emphasis on interoperability, advanced analytics and AI-driven decision-making. As deployments become more complex and distributed, organisations are seeking platforms that can integrate multiple data sources and operate across diverse environments.

“Our expanded presence in Singapore reflects two clear realities: the scale and pace of demand across Asia, and the importance of scaling through open ecosystems and responsible innovation,” said Morten Illum, Chief Revenue Officer, Milestone Systems. “The Experience Centre will play a pivotal role in helping partners and customers build AI-enabled solutions that are trustworthy, interoperable and ready for real-world complexities.”

Khoo added that as the region advances into what he described as the AI era, customers are prioritising trusted, high-quality data to support autonomous decision-making. “The new Experience Centre is built to help organisations validate AI-driven workflows safely and responsibly. It lets businesses experiment, optimise and innovate with the confidence that their systems meet the highest standards of governance, transparency and human oversight.”

A strategic hub for the era of agentic AI

Milestone said the Asia Experience Centre will serve as a proving ground for organisations exploring how video, sensors and multimodal data can be integrated to support AI systems capable of planning, reasoning and autonomously executing tasks. As enterprises adopt more advanced AI capabilities, video is increasingly treated as a core source of high-value operational data.

The facility includes expanded environments for scenario testing, multi-vendor integration and modelling of high-density, real-time settings such as airports, urban transport networks, manufacturing floors, retail ecosystems, hospitality facilities and smart city districts. This allows organisations to simulate operational pressures before deploying systems at scale.

Milestone said the centre can evaluate how AI workflows perform under real-world conditions, including video quality, data continuity, cybersecurity controls and regulatory compliance requirements. The emphasis on testing reflects broader industry concerns around governance, interoperability and resilience as AI systems become embedded in mission-critical environments.

Illum said the launch strengthens Milestone’s role within the region’s evolving security and smart infrastructure ecosystem. “Milestone Systems is deepening its role as a catalyst for innovation across the region’s evolving security and smart-infrastructure landscape with the launch of the Asia Experience Centre. By combining open-platform video technology, responsible AI principles, and a strong partner ecosystem, the Centre will help accelerate Asia’s transition toward safer, smarter and more data-driven environments.”

Beyond the centre itself, Milestone continues to position its broader portfolio around open-platform video management and AI-driven analytics. The company’s offerings include XProtect video management software, BriefCam AI-powered analytics and Arcules cloud VSaaS. It is also advancing responsible Vision AI through Project Hafnia, described as a regulatory-compliant video data library, alongside brighter AI anonymisation technology.