Newgen Software, a global provider of unified low-code platforms, has been recognised in Forrester’s Q3 2024 analysis, “The Task-Centric Automation Software Landscape.” This endorsement highlights Newgen as a key player in an industry that is witnessing rapid expansion due to technological advancements.
Exploring task-centric automation
Task-centric automation is defined as a technology that automates human tasks, orchestrates task handling, and facilitates straightforward integration by coordinating actions between multiple systems. Bernhard Schaffrik’s Forrester report examines 20 vendors and emphasises the necessity of selecting vendors that deliver substantial value through their solutions.
Newgen’s innovative platform leads the market
Newgen’s Intelligent Process Automation (BPM) platform leverages state-of-the-art technologies like Robotic Process Automation, AI/ML, process modelling, and a dynamic rule engine. These technologies are designed to streamline complex, content-driven business processes, enhancing productivity and reducing operational costs through real-time reporting and intelligent insights.
Runki Goswami, Global Head of Marketing at Newgen Software, stated, “We are thrilled to be recognised by Forrester for our task-centric automation capabilities. To us, this reflects our dedication to delivering robust automation solutions for higher ROI. We will continue to invest in AI, GenAI, and other advanced technologies to provide our customers with cutting-edge solutions that lower the cost of operations and enhance efficiency and employee experience.”
Newgen’s solutions, built on the low-code platform NewgenONE, aim to propel business growth through continuous improvement. The BPM platform focuses on improving customer experience, operational excellence, and business innovation. It employs front-end automation bots to enhance the user experience and back-end bots to increase productivity by reducing overall turnaround time. Moreover, its advanced exception-handling features make the operational workbench highly agile.
