Sony is stepping up its game by extending the limited warranty on select InZone gaming monitors to three years. This update highlights that the new warranty now includes coverage for OLED burn-in on the 27-inch InZone M10S OLED monitor. This enhancement was announced today following the launch of the InZone M10S OLED and M9 II LED monitors in September, which initially came with just a one-year limited warranty. Other aspects of the limited warranty remain unchanged, but this move marks a significant upgrade for customers concerned about long-term display issues.
Addressing the long-standing OLED burn-in concern
Burn-in has long been a sore spot for display manufacturers, with many either downplaying it as “normal wear and tear” or outright denying warranty claims. This issue has been particularly notable with OLED panels, which historically have been more vulnerable to burn-in, especially when exposed to static images like those often found on PC screens.
However, OLED technology has improved significantly in recent years, becoming less prone to burn-in. By including burn-in coverage, Sony aligns itself with other manufacturers and finally addresses these customer concerns.
A growing trend among monitor brands
Sony’s decision to include OLED burn-in coverage mirrors a growing industry trend. Alienware, for example, was one of the first brands to offer three years of burn-in coverage for its QD-OLED monitors, starting with a 2022 launch and continuing with its latest 27-inch 4K model.
In 2023, LG followed suit after Sean Hollister urged the company to cover burn-in for its OLED monitors explicitly. LG agreed to update its warranty terms to reflect this change. Since then, brands like MSI and Asus have joined in, offering burn-in coverage on select OLED models, though availability may vary depending on the region.
However, not all manufacturers have clarified their stance. For instance, Samsung has faced mixed messaging regarding burn-in coverage for its Odyssey OLED G8 models. While a representative confirmed that the 32-inch Odyssey OLED G8 includes burn-in protection, the company has not explicitly stated whether its 27-inch version is covered.
What this means for you
Sony’s expanded warranty offers peace of mind for gamers and tech enthusiasts investing in high-end displays. When buying a new monitor, it’s essential to research the warranty terms for the specific model you’re considering, particularly for OLED panels. Manufacturers’ policies vary, and understanding what’s covered ensures you get the most value for your purchase.
With this move, Sony joins the ranks of companies taking proactive steps to address OLED burn-in concerns, giving consumers greater confidence in their products.
