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SingPost taps Google Cloud to accelerate digital transformation

SingPost collaborates with Google Cloud to enhance its digital capabilities, deploying advanced AI tools and robust security measures, achieving significant cost savings and operational efficiency.

In an innovative partnership, SingPost is set to harness the capabilities of Google Cloud to fast-track its digital transformation. This collaboration will see SingPost deploying Google Cloud’s BeyondCorp Enterprise platform, marking a significant step in modernising its business operations.

Deploying advanced AI tools for enhanced productivity

The multi-year agreement will equip SingPost employees with cutting-edge AI-powered tools. These tools boost productivity and strengthen relationships with external partners and customers. SingPost is poised to enhance operational efficiency and customer engagement by integrating these advanced technologies.

Additionally, SingPost has undertaken a significant shift by migrating all its IT workloads to Google Cloud. This move involves consolidating its technology stack, which has resulted in a substantial 30% savings in IT operations costs. Such a reduction underscores the financial benefits of adopting cloud technologies.

Strengthening security and exploring AI solutions

As part of the collaboration, deploying Google Cloud’s BeyondCorp Enterprise platform is a key highlight. This platform will fortify data security by enforcing multi-factor authentication and device verification. This ensures that only authorised staff can access proprietary company information, thus enhancing data protection.

Furthermore, SingPost has developed an AI solution prototype with Google Cloud’s Vertex AI platform. This prototype aims to streamline the handling of trade documents, thereby improving efficiency. The adoption of this AI solution signifies SingPost’s commitment to leveraging technology for operational excellence.

Replacing legacy systems with modern AI

In a move towards modernisation, SingPost has replaced its outdated productivity tools with the Duet AI in Google Workspace. This replacement marks a significant upgrade in their technological arsenal, offering employees more sophisticated tools. These tools are instrumental in boosting productivity and playing a crucial role in maintaining robust relationships with external partners and customers.

This partnership between SingPost and Google Cloud exemplifies the importance of digital transformation in today’s business landscape. It highlights the potential of AI and cloud computing in revolutionising business operations, setting a precedent for other companies in the industry.

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