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UiPath announces AI partnership with Google Cloud to transform medical processes

UiPath partners with Google Cloud to launch an AI agent that cuts medical record summarisation time and streamlines healthcare processes.

UiPath, a leader in enterprise automation and AI software, has announced the launch of its new UiPath Medical Record Summarisation agent at Google Cloud Next 2025. This new generative AI-based solution, developed in collaboration with Google Cloud Vertex AI and Gemini models, is designed to help healthcare organisations reduce prior authorisation turnaround time by up to 50 percent.

Currently available in private preview, the UiPath Medical Record Summarisation AI agent empowers payer and provider organisations to use the combined power of generative AI and agentic automation. Developed in partnership with top clinical professionals, the solution uses Google Gemini 2.0 Flash through Vertex AI to improve the efficiency and accuracy of medical document analysis. It also forms part of UiPath’s broader strategy to deliver vertical AI solutions tailored to specific industries.

Built with the UiPath Agent Builder, the new agent creates clinician-level, multi-point summaries of large volumes of medical records. It offers a faster and more cost-effective alternative to manual data entry, completing work in just minutes that would usually take a healthcare professional around 45 minutes.

Helping healthcare organisations achieve greater efficiency

UiPath’s new solution delivers multiple benefits for healthcare organisations. It reduces the time and effort spent on manual summarisation, increases cost savings, lowers the need for rework, and improves revenue opportunities. Organisations can expect to save up to 40 minutes per referral during tasks such as patient referral intake, order intake, and utilisation management reviews. This, in turn, can lead to a reduction in prior authorisation turnaround time by up to 50 percent.

The agent also ensures that medical summaries are consistent and of high quality. Summaries are presented with standardised sections and traceable data, making clinical decisions more accurate and reducing the likelihood of errors. In addition, the structured summaries enable clinicians and coordinators to make quicker and more confident decisions.

Mark Geene, senior vice president of AI Products at UiPath, said, “Chief Medical Officers, Chief Financial Officers, and CIOs at healthcare organisations are consistently under pressure to reduce costs and improve quality of care while dealing with people resource constraints. Currently, clinical and non-clinical staff must summarise large volumes of medical records, yet medical records lack standard formats and summaries meaning they vary in quality and standardisation. By automating and streamlining summary creation with Google Cloud, UiPath enables healthcare organisations to save clinical review time and improve accuracy, generating significant annual value in time savings and cost avoidance.”

Deepening the UiPath and Google Cloud partnership

Shweta Maniar, global director for Healthcare & Life Science Strategy & Solutions at Google Cloud, said, “UiPath is delivering on its strategy to provide vertical AI solutions that are built to address industry-specific needs. Powered by Vertex AI and Gemini models, UiPath’s new medical summarisation agent will significantly improve efficiency and streamline business processes for healthcare organisations.”

The UiPath Medical Record Summarisation agent has already been deployed by a major healthcare payer, where it has helped achieve document processing results 23 percent faster. The solution benefits both payer and provider organisations by offering quick access to accurate information from medical records. It also streamlines important processes such as utilisation management, appeals, referrals and order intake, and clinical trial eligibility checks.

The summarisation agent produces clinician-level summaries organised into easy-to-understand sections with traceable citations, allowing relevant information to be located and reviewed quickly. It uses state-of-the-art retrieval-augmented generation (RAG) technology for processing unstructured medical record data, aiming to speed up chart processing from intake to summary. Additionally, it reduces administrative burdens for both clinical and non-clinical staff.

The partnership with Google Cloud also allows UiPath customers to harness the latest machine learning models through Vertex AI, integrating these models into their business processes quickly and efficiently. The UiPath platform is available on Google Cloud Marketplace, allowing organisations to purchase and deploy it easily on Google Cloud infrastructure. Customers can now deploy UiPath Studio and automations on Google Cloud in minutes.

UiPath recently expanded its partnership with Google Cloud to support AI-powered automation journeys through Google Workspace business collaboration tools.

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