You may soon see fewer corporate job openings at Amazon as the company shifts towards using artificial intelligence to handle more of its operations. According to a memo from Amazon CEO Andy Jassy, generative AI is not just transforming how tasks are completed—it’s also changing the roles Amazon needs to hire for.
In the memo CNBC first shared, Jassy explained that the rise of AI-powered agents across the company will reduce the need for people in some current roles while creating demand for different types of jobs. This shift may lead to fewer corporate positions in the long run.
“We will need fewer people doing some of the jobs that are being done today and more people doing other types of jobs,” Jassy wrote.
There is no clear estimate of how many jobs will go
While Jassy admitted that the future number of corporate job cuts is still unclear, the message is consistent with growing industry concerns about how AI is reshaping employment. The company is still figuring out how big this change will be, but some roles will eventually disappear.
Amazon has steadily integrated AI tools to improve productivity, streamline operations, and manage customer service. From automated product listings to smarter logistics and warehouse systems, AI is already impacting the company. With the rise of large language models and generative AI, the pace of change is expected to increase.
As AI takes over repetitive or data-driven tasks, it reduces the need for people to handle those same duties. Jassy did not confirm a timeline or specific departments affected, but his message suggests that teams using traditional tools and methods may see major changes.
Employers around the world are thinking the same
This news from Amazon follows a recent survey by the World Economic Forum, which shows a growing trend among employers. According to the study, 40% of companies worldwide plan to reduce their staff in roles AI can automate. These changes will happen over the next few years as more organisations invest in advanced technologies.
The survey highlights that roles most at risk include data entry clerks, administrative staff, and customer service positions—all of which AI-powered systems can now support or replace.
However, not all the news is bad. While some jobs may disappear, others are likely to be created. As AI becomes more common, companies like Amazon will also need people who can build, monitor, and manage these systems. Jassy’s memo hints at this shift, stating that new opportunities will come from the growing use of AI agents.
For now, if you’re working in a corporate job at Amazon or hoping to apply for one, it’s worth paying attention to how AI is used in your field. Working alongside AI tools—or better yet, knowing how to build or manage them—could help protect your job in the future.
