Belkin has announced a global recall of its BoostCharge ProFast Wireless Charger for Apple Watch + Power Bank 10K (BPD005), citing a serious safety concern. A manufacturing defect in the product’s lithium cell has been identified, which can, in rare instances, lead to overheating and pose a fire hazard.
Although no injuries or incidents have been reported, Belkin urges all customers who own this product to take immediate action to ensure their safety.
Stop using the product immediately
Belkin advises anyone purchasing this power bank to stop using it immediately. The company recommends disconnecting the device from any power source or other products and storing it in a safe, dry location. Keeping it away from flammable materials is crucial to prevent any fire risk.
The company also warns users against throwing the power bank in the bin or recycling it. Improper disposal could result in fires. Instead, Belkin encourages you to contact their customer service for clear instructions on what to do next.
Here’s what you need to do:
- Stop using the product immediately.
- Disconnect it from any power source.
- Store it safely away from flammable materials.
- Contact Belkin customer service for further assistance.
Affected product details
The recalled product, priced at S$159, was launched in Singapore in late June 2023. Known for its sleek design and dual functionality as a wireless charger and portable power bank, the BoostCharge ProFast Wireless Charger for Apple Watch + Power Bank 10K gained popularity among Apple users. Unfortunately, this issue has raised significant safety concerns.
Belkin has assured customers that safety remains a top priority and is taking all necessary steps to address this issue promptly.
What’s next?
If you own the BoostCharge ProFast Wireless Charger for Apple Watch + Power Bank 10K, you are encouraged to contact Belkin’s customer service team. They will provide further instructions on returning or disposing of the product safely. Belkin has apologised for the inconvenience and is committed to resolving the issue responsibly.
For more information, visit Belkin’s official website or contact their customer service directly. Stay safe and ensure that your devices meet the highest safety standards.
