Wednesday, February 21, 2024

LG Electronics enhances the virtual shopping experience with the launch of a new brand store

LG Electronics Singapore announced the launch of its online brand store that allows customers to purchase products directly from the brand's revamped website. With a strong focus on enhancing customer experience, the online platform makes it easier than ever for tech enthusiasts and homeowners alike to explore and get their hands on LG's latest range of innovative entertainment gadgets and .

The introduction of LG's new official online brand store highlights the brand's unwavering commitment to providing unparalleled convenience and personalised shopping experiences to the masses, showcasing its dedication to excellence and customer satisfaction.

Enter the world of exclusive deals and membership perks with LG

To sign up and access exclusive perks and benefits, LG membership is complimentary and available to all on the website. LG Members will receive an exclusive 3% discount on their purchases during promotional periods. The discount will enable members to save more when shopping for their favourite LG products.

Members will be gifted a S$10 welcome coupon which can be redeemed for purchases made directly on LG's online brand store. Members can also enjoy up to S$150 off their first purchase, allowing them to experience LG's cutting-edge technology at an even more affordable price.

What's more? As part of the Grand Opening Promotion from 15 to 25 September 2023, LG Members will receive an additional 5% discount on all purchases made via the online brand store and receive up to S$300 worth of coupons. And in addition to this limited-time offer, LG Members can also look forward to exciting promotional deals on a wide range of products throughout the year, tailored to meet the diverse needs and preferences of valued members!

Bringing convenience to the hands of consumers

With its stylish and user-friendly interface upgrades, LG's website features a range of innovative enhancements that elevate its customer's experience. At the same time, it streamlines the online shopping process for them.

The revamped website uses AI-based search solutions for better search accuracy and personalised recommendations, making it easier for customers to find products. LG has also integrated Customer Service widgets on every page, a  for assistance, and Live Chat for personalised support.

“LG is always committed to delivering exceptional customer support and accessibility,” said Gerald Chun, Managing Director of LG Electronics Singapore. “The introduction of our online store and revamped website, characterised by its dynamic and youthful design, empowers customers with a seamless and tailored shopping journey. We believe these enhancements reiterate LG's core values of uncompromising customer experience, signalling our readiness to evolve alongside changing generations.”

Reflecting the company's dedication to continuous improvement and customer-centricity – the revamp, with its AI-driven search capabilities, enhanced customer support features, and personalised experience, sets the stage for an intuitive and rewarding shopping journey for LG customers worldwide.

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Nurin Sofia
Nurin Sofia
Nurin Sofia is a news editor at Tech Edition. Her interest is in technology and startups, occasionally crunching news for gaming. Sofia enjoys playing video games, going on bike rides, and gardening when she isn't behind a keyboard.

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