Microsoft launches Copilot Health to help users interpret medical records and fitness data

Microsoft has unveiled Copilot Health, a new artificial intelligence tool designed to help users make sense of their medical records, health history, and fitness data from wearable devices. The company said the tool will operate in a separate, secure space within the Copilot app, providing insights to help individuals ask more informed questions during medical consultations.

The company emphasised that Copilot Health is not intended to diagnose, treat, or prevent medical conditions, and should not replace professional healthcare advice. Instead, it is designed to present a more complete picture of an individual’s health by analysing data from multiple sources. “The idea is to provide more context and insights so you can ask your doctor the right questions when you see them,” Microsoft stated in a blog post.

Copilot Health can integrate activity, fitness, and sleep data from over 50 devices, including Apple Watch, Oura, and Fitbit. It can also access medical records through HealthEx, covering visit summaries, medications, and test results from more than 50,000 hospitals and provider organisations across the United States. Users may also connect lab results from Function, allowing the AI to create a more detailed overview of their health.

Turning data into actionable insights

According to Microsoft, Copilot Health applies AI to convert disparate health information into a coherent story. For example, the tool could help users identify factors affecting their sleep quality. It also provides access to real-time provider directories in the US, enabling users to find clinicians by location, speciality, language, and insurance coverage.

The company highlighted the scale of health-related queries handled across its AI products, noting that users ask more than 50 million health questions daily via tools such as Copilot and Bing. Microsoft said it improves the accuracy of its answers by sourcing information from credible health organisations across 50 countries, which its clinical team verifies against standards endorsed by the National Academy of Medicine. Responses include citations with direct links to source material and expert-written answer cards from Harvard Health.

Microsoft stressed that privacy and security are central to Copilot Health. Data and conversations are kept separate from the broader Copilot app and are protected through encryption at rest and in transit. Users can revoke access to their health records and wearable data at any time, and Microsoft will not use this information to train its AI models.

Availability, certification, and competition

The company said Copilot Health was developed in line with its responsible AI principles, with input from its internal clinical team and more than 230 physicians worldwide. It has also received ISO/IEC 42001 certification, the first global standard for AI management systems, confirming that an independent third party has verified Microsoft’s processes for building and governing the tool.

A waitlist has opened for users interested in trying Copilot Health. Initially, the tool will be available in English for adults in the United States, with plans to expand language and voice support, as well as availability in other regions. Microsoft indicated that while access will be free at first, it intends to introduce a subscription model in the future, though pricing has not yet been disclosed.

The launch of Copilot Health follows recent moves by other tech giants in the healthcare AI space. Amazon has expanded its Health AI service beyond One Medical, enabling US Prime members to chat with healthcare providers about certain conditions at no extra cost. Earlier, OpenAI tested ChatGPT Health, and Anthropic has developed healthcare-focused tools.

Experts have highlighted the potential benefits of AI tools for people whose medical data is spread across multiple providers, offering a more complete view of personal health. However, they caution that AI chatbots are not a replacement for professional care and may provide inaccurate or misleading advice. Microsoft has acknowledged these limitations, stressing that Copilot Health is intended to support, rather than replace, traditional healthcare guidance.